Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Once your order has been shipped, you will receive a tracking number via email or SMS.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (where available)
International Shipping
- Delivery Time: 7–21 business days
- Delivery times may vary depending on the destination country and customs processing.
Free Shipping
We offer Free Shipping on orders above ₹999.
Free shipping eligibility will be automatically applied at checkout.
Order Tracking
Once your order is dispatched, you will receive a tracking link to monitor the status of your shipment.
If you do not receive tracking information within 5 business days of placing your order, please contact us.
Shipping Delays
Delivery times are estimates and may be affected by:
- High order volumes
- Weather conditions
- Public holidays
- Customs delays
- Courier service disruptions
We are not responsible for delays caused by shipping carriers or customs clearance processes.
Incorrect Address
Please ensure your shipping address is accurate before placing your order.
Orders returned due to an incorrect or incomplete address may require additional shipping charges for re-delivery.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with your order number and supporting photos (if applicable).
We will work with the shipping carrier to resolve the issue as quickly as possible.
International Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
These charges are determined by your local customs authority and are not included in our product or shipping prices.